Adding a USER to your Hydrawise account can be very helpful when Technicians need access to controllers for general maintenance, winterization, or maybe just to run some manual cycles. As a home plan user, you must have an Enthusiast Plan to add additional users. Learn More
To add a user, please view the steps below to access this feature:
- Sign in to your Hydrawise account.
- Click on the MENU icon () on the upper left-hand side of the app. If accessing from a web browser, click on the () on the upper right-hand side.
- Under My ACCOUNT, click USERS.
- Click ADD USER.
- Fill in the required details and click OK. This will send a validation email to the user to activate the account. The user must create a password upon visiting the Dashboard for the first time.
|Add Picture||An image can be uploaded from your operating system or mobile device.|
|User Name||The name of the new user|
|Email Address||The email address that the new user will use to log in to the account|
|Type of User||
IMPORTANT You cannot add a user who already has an existing Hydrawise account. If the user has an account, email us at firstname.lastname@example.org. We will delete the account from our system and you can then add the user accordingly.