Wi-Fi Irrigation Control
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The Home screen provides a summary of your irrigation system. Here, you will find information about your watering schedule, manual operations, connection status, and sensor configurations.Learn More
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Zones and Schedules is where you set up the program for your watering. Hydrawise offers two styles of programming: Standard and Advanced. Most users find that Standard Mode is perfect for the needs of their landscape. Advanced Mode provides additional programming options.Learn More
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Water Triggers guide Hydrawise to make changes to the programs based upon your feedback. You can use the default weather triggers or create your own adjustments. Examples of triggers include shutting down irrigation before a rain event occurs, or watering more often during hot weather.Learn More
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Hydrawise supports a range of sensors that provide direct communication to the controller via the sensor ports. The software supports standard open/closed contact sensors, such as rain, soil moisture, and other ON/OFF sensors. Hydrawise also supports flow monitoring when used with a Hunter HC Flow Meter.Learn More
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Controller Settings lists important information about your controller. This section allows you to change your controller name, edit or remove the serial number, select your desired programming mode (Standard or Advanced), change weather stations, and access other advanced settings.Learn More
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The Reports section provides critical information about your irrigation system, such as when watering is scheduled to occur or rainfall data. Hydrawise offers a variety of helpful reports to help you understand your irrigation system.Learn More
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The Remote feature will allow you to run a single zone manually, run multiple zones manually, or run a program manually.Learn More
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The Events log is the Hydrawise time stamp for all controller activity. It provides a detailed description of all actions that have occurred, including manual operations, station runs, flow usage, program changes, and who authorized the changes.Learn More
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The Alerts section allows you to better monitor your irrigation system and stay informed of potential problems. You can create alerts to track water flow, detect faulty solenoid wiring, and deliver other information critical to proper irrigation system operation.Learn More
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The Messaging tool within the Hydrawise system allows for quick and convenient communication between contractors and their customers in a private-messaging format.Learn More
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Account Details lets you update your account settings. You can view or update your Hydrawise plan, change your email address, add your profile picture, update your preferred language, and change your regional settings. You can also search for and link to a local contractor.Learn More
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My Controllers is designed for customers with more than one controller. This section allows you to add and manage more than one controller.Learn More
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The Users section allows you to give designated people access to your controller. Users can have access to change the controller configuration or view the configuration.Learn More
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The My Files section allows you to store important documents. You can upload files that are useful in managing different irrigation areas. Irrigation plans and documents are a great reference when you have a variety of landscapes with individual watering needs.Learn More
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The Q&A section provides additional helpful tips, such as Amazon Alexa compatibility, home automation information, warranty information, and more.Learn More
Your Hydrawise smart irrigation controller uses locally measured weather data to optimize watering schedules and provide maximum water savings. Setting up your controller correctly will help ensure best results for your landscape. This section describes how to manage your controller to get the most out of your system.
Home 
Zones and Schedules
Water Triggers
Sensors
Controller Settings
Reports
Remote 
Events
Alerts
Messages
Account Details
My Controllers
My Files-
The Multi-Site Manager Home page provides a summary of your customers’ irrigation systems. Here you will find information about your clients’ watering schedules, Hydrawise connection statuses, collective water savings, and much more.Learn More
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The My Customers page allows you to organize, manage, and monitor your customers. You can view and modify their information, configure their system, and provide support services such as sending a “Forgot Password” email.Learn More
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The Maintenance page provides a range of helpful tools for running your business. Easily respond to your Global Alerts. View the Events tab to monitor notifications, controller changes, and warnings in one location, and then act on them by using the Job Sheets tool. Once completed, you can remove them from the list.Learn More
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The Customer Wide Settings page allows you to set global defaults once and apply them to all your customers. If using Advanced Mode, you can set up faster programming with water schedules and start times.Learn More
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The Business Profile page allows you to display your logo and business details on your customers’ Hydrawise app profiles. This will give them easy access to your contact details.Learn More
The Hydrawise Multi-Site Manager tool is built to help contractors and other irrigation professionals more efficiently manage and monitor many Hydrawise controllers. This section will focus on the special tools that Hydrawise has available for managing multiple controllers. For controller setup instructions, please visit Using the App: Working with Your Hydrawise Controller.
Customer Wide Settings
Business DetailsContractor and Multi-Site Manager Plans
Manage a larger number of controllers, or offer a managed service to your clients with our Professional Plans below. Start using The Starter Plan for free and upgrade as your business grows.
With a contractor plan, you can manage a larger number of controllers, or offer a managed service to your clients using one of the Professional Plans listed below. Start using the STARTER PLAN for ...
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How do they work?
Contractor Plans allow you to provide the ultimate customer experience to your clients. With a Contractor Plan attached to your account, you can directly access any of your custom...
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This article shows you how to upgrade a Hydrawise contractor plan to a higher-level plan. Choose the plan that works best for the needs of your business. In this example, we will show you how to up...
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Hydrawise allows you to receive alert notifications in a few different ways.
In-App Alerts are free and rely on your web service and the Hydrawise App on your iOs or Android phone. Alerts are disp...
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Homeowner & End User Plans
The Hydrawise irrigation management system is free for most users worldwide. Hydrawise uses the award-winning forecasting technology provided by The Weather Company (which operates The Weather Chan...
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The Hydrawise system is free for most users worldwide. The Weather Underground award-winning forecasting and airport weather stations meet the needs of the typical user. For those interested in eve...
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Yes. Each plan has a limit on the maximum number of controllers permitted per account.
Consumer Plans
Subscription Plan
Max Controllers
Home Plan
3
Enthusiast Plan
5
Contractor Plans
...
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As part of our Hydrawise features, you get a set allowance for data. That way, you can upload personalized photos for your zones, file sheets, and other data for your customers if you are a contrac...
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Your Hydrawise controller can connect to the internet via your Wi-Fi router and is then available for you to usethrough your smart devices (phone, tablet) and your computer. The following Wi-Fi req...Learn More
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The speed is determined by the internet not the device. The amount of data ranges from 100 Mb to a maximum of 500 Mb per month and is device dependent upon number of stations, start times, etc.Learn More
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All Hunter Internet-connected devices, including Hydrawise™-enabled irrigation controllers, maintain the highest standards for security. Web and App Security Hunter follows industry best practices ...Learn More
Your Hunter Hydrawise smart controller has a few basic Wi-Fi requirements. Learn about them here.
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Performing a network test is a simple process and can be done when in front of the controller. The bandwidth of 2.4 GHz is the required bandwidth for this application. Learn more Please use the st...Learn More
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When your controller is first powered on, it will run a short wizard to connect your controller to your wireless router. If you’re not using the initial startup wizard then go to the section Viewin...Learn More
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A reliable Wi-Fi connection is necessary to operate Hunter Wi-Fi enabled products. The following apps can help you test Wi-Fi signal strength at your location. Phone App Download iPhone® Devi...Learn More
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If you have no internet access or poor internet access, you can use your smartphone as a hotspot (temporary wifi connection) to do either of the following: Testing controller Programming controll...Learn More
There are various techniques available to test your Wi-Fi connection and see if your controller is connected to the internet.
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This message indicates the controller is not fully connected to the network. We detect this within about 7 minutes for all Hydrawise controllers except the HC models with firmware version 1.89 or 2...Learn More
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In some instances, you may see the message PASSWORD INCORRECT when adding the correct password. We would recommend the following steps listed below to clear and reenter the password. IMPORTANT: W...Learn More
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Check that your wireless router is powered on. Make sure that your controller is close enough to the wireless access point/router. Make sure that the router has 2.4GHz Wi-Fi enabled. The cont...Learn More
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From your Hydrawise controller, click on SETTINGS. Click on WIRELESS to change any of the following settings. NAME: From the Wireless settings screen, click on WIRELESS NAME to change or manually...Learn More
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First, check your Wi-Fi signal strength by reading the tips in our article here. In an average home, you usually have to deal with three major sources of Wi-Fi signal interference: Wall and floor ...Learn More
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In the event you are having issues logging in to your Hydrawise account, please try clearing your browsing history, cookies and cache. Use instructions below based on your selected browser. Safar...Learn More
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Having trouble trying to connect to your Wi-Fi network? Let us help you resolve any problems.
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eero Mesh Network Model: All Models Manufacturer: eero Bridged Access Points - Mesh networks need to have their access points (AP) bridged so the IP allocation from the DHCP server match. Thi...Learn More
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Verizon Connection Issues If you are receiving a “password incorrect” message when using a Verizon router issue, we found that Verizon routers have a feature called (SON) Single Organized ...Learn More
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Comcast-Xfinity Router Connection Issues Model: Xfinity Manufacturer: Comcast The Comcast-Xfinity router by default has the Wi-Fi channels set to Auto. This may cause problems with connectio...Learn More
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Cisco Meraki MR52 Model: Cisco Meraki MR52 Manufacturer: CISCO Device: Wireless/Networking Business WAP “Wireless Access Point” Issue: Due to the latest product and drivers not yet being supp...Learn More
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Campus & Corporate Network Connection Issues In a typical corporate network, users will normally connect their laptops wirelessly to the internet using a username/password that comes from the...Learn More
As Hydrawise continues to make the connection process as seamless as possible, we have seen some challenges with connecting our Hydrawise controllers to certain networks and devices.
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This is not a supported feature. It is not possible to use the proxy settings, and the menu item should not be displayed. Although we had this feature on the original Generation 1 controllers sever...Learn More
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First, make sure that the controller is close enough to wireless access point/router. You can check the quality of your wireless signal using another device, such as an iPhone or Android phone. Ta...Learn More
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Hydrawise is designed to work well in situations with intermittent internet access. This means that your controller will run well even if your internet is down for long periods of time. Watering wi...Learn More
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This error usually occurs if the router/Wi-Fi you are using is on a channel outside 1 through 11. For example, if you are trying to connect to your home Wi-Fi and it is on channel 12 or 13, you wil...Learn More
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Yes. It is normal for Hydrawise controllers to reset if there is a problem with your signal, including signal drop or loss. This helps re-initiate a connection. NOTE: This does not happen if your W...Learn More
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Since the update to iOS9, there has been an issue with logging in using your Facebook information on both the iOS and Android platforms. The following error occurs: Since there is no current fix, ...Learn More
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This section gives additional Wi-Fi connection tips, such as dealing with a weak connection, using your Facebook login, how the system resets when Wi-Fi is down, and more.
Irrigation controllers are sometimes called irrigation timers. Hydrawise provides necessary installation information for each model, including wiring the controller to a power source, wiring to the station valves (zone valves), and helpful Quick Start Guides.
Touch Screen Controller
Dial Controllers
Hydrawise supports a range of sensors that provide direct communication to the controller via the sensor ports. The software supports standard open/closed contact sensors, such as rain, soil moisture, and other ON/OFF sensors. Hydrawise also supports flow monitoring when used with a Hunter HC Flow Meter.
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Below is a chart indicating the maximum wire runs that can be used when installing Hunter AC solenoids and valves. Valve Wire Sizing (Maximum One-Way Distance in Feet Between Controller an...Learn More
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In this article, we will discuss the following topics: Summary Operation Chart Wiring (24 VAC) Wiring to Power Source Software Setup Pump Start Relay Operation per Zone Summary When a syste...Learn More
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There are many times when two controllers are being supplied from a single POC (point of connection) or source of water. Hydrawise-ready controllers can be connected to a single master valve using ...Learn More
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In this article, we will discuss the following topics: Brief Summary Operation Chart Wiring Software Setup Master Valve (P/MV) Operation per zone Brief Summary A master valve is a normall...Learn More
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There are two reasons why sprinklers would continue to run with the controller Off or Unplugged: It's possible your valves were opened manually. Locate your valve box(es) and turn the solenoid(s) ...Learn More
Valves are electric on/off devices that control your irrigation zones. This section offers information about valve connection, setting up station valves in the app, master valve and pump wiring, and more.
Learn about Hydrawise Standard and Advanced Modes, common setup practices, watering type comparisons, and more.
Here is an easy overview and walk-though of setting up your Hydrawise controller using your app.
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01:52 – Hydrawise review
09:00 – Hydrawise 2020 including X2
12:00 – X2 and WAND Introduction
14:30 – Key Features
15:57 – Advanced Benefits
19:28 – Hardware Features
22:12 – Benefits when Wi-Fi m...
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Learn how to troubleshoot your X2 controller connection to the internet using the WAND Wi-Fi module.
Key Topics Include the Following
Content is designed for the following
X2 WAND installatio...
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Learn how to successfully connect your X2 controller to the internet using the WAND Wi-Fi module.
Key Topics
WAND overview and benefits
Checking your Wi-Fi signal
WAND Installation & ...
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In this video, you will learn how X2 works as a standalone controller without Wi-Fi. You will also learn how the WAND Wi-Fi module gives X2 new capabilities via Hydrawise irrigation management soft...
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This is a great video for introducing Hydrawise to new and existing contractors. Included in this video are customer interviews.
Key Topics
Why Hydrawise and Connected Devices?
What is ...
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Learn how to add and manage customers (available in English and Spanish), how to grow your business with Hydrawise, how to navigate the contractor portal, and more.
Setup your Hydrawise account in 10 minutes. In this video, our sales and training team simulate helping a customer to get up and running with setting up a new Hydrawise account quickly so you can m...
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Learn all you need to know about Wi-Fi, including the terms, troubleshooting and tools for measuring Wi-Fi strength.
Key Topics
The Language of Wi-Fi
Wi-Fi Equipment
Routers
Wi-Fi Si...
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Hunter’s Next-generation HCC controller combines the convenience of web-based irrigation management with the power to control larger commercial projects. As the market continues to pivot towar...
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An overview of the features for contractors found in the Hydrawise software that can be like adding a new technician to your business.
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Hydrawise is our focus this week as we speak with the Product Manager for Hydrawise, a Wi-Fi irrigation controller designed to work for your clients and you. By saving both water and time while pro...
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Discover how to set up your Hydrawise contractor account, so you can start monitoring your customers' irrigation controllers.
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How to Sign-up? User must first register a new account with an active e-mail account at Create New Account I signed up for an account, but it says my e-mail address is not confirmed. This e-mail...Learn More
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Learn the features and benefits of Hydrawise-enabled controllers and the basics of the Hydrawise software. This program shows you how to get started using the Hydrawise software, and controllers, a...Learn More
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Learn the basics of Electrical troubleshooting. Key Topics Types of Circuits Basic Multimeter Measurements Testing Resistance on a Solenoid Testing Resistance at the Controller Tes...Learn More
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0:40 – Overview 1:24 – Conventional Control Systems vs. Two-Wire 3:22 – Planning Your Wire Paths 5:31 – Grounding 19:30 – Two-Wire Controllers 25:22 – EZ Decoder System 29:00 – 2-Wire Technol...Learn More
Learn about the features and benefits of Hydrawise irrigation management and how to use Hydrawise to build your contracting business. There are a range of programs and videos to help you get started.
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Hydrawise irrigation management technology is now compatible with HomeSeer home automation software. For more information, visit the HomeSeer website. The Hydrawise for HomeSeer integration plug-in...Learn More
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Hydrawise has two available APIs: RESTful API Graph QL & oAuth 2.0 API The API requires a key that can be obtained from your Hydrawise account using the steps below: Click on the MY ACCOUNT icon...Learn More
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Hydrawise is now compatible with Control4 home automation software. Control4 installers can now download drivers to allow the integration. From the Control4 app, you can access the following featur...Learn More
Are you looking for more advanced integration? Hydrawise offers API connections.
Top Articles
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In the application (smart device, PC, or Mac), you can turn OFF your automatic cycle or turn off a single zone running manually by using the simple steps listed below. Cancel Automatic Program ...Read Article
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Adding a NEW CUSTOMER will allow you as the contractor to manage their software account from your MULTI SITE MANAGER (). This will assist you with determining alarm messages that need attention, in...Read Article
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In this article, we will cover the most common reasons why your sprinklers are not running. Topics include the following: Testing water supply Testing controller voltage Test Wi-Fi on the control...Read Article
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If you received a message that a controller serial number is already in use or not valid, the serial number is linked to another account. Here are a few reasons why this might occur: You may be tr...Read Article
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This message indicates the controller is not fully connected to the network. We detect this within about 7 minutes for all Hydrawise controllers except the HC models with firmware version 1.89 or 2...Read Article
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In the event you are having issues connecting to your Wi-Fi network, it is a good idea to reboot and/or perform a factory default at the controller. Please follow the steps below to perform a rebo...Read Article
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Setup your Hydrawise account in 10 minutes. In this video, our sales and training team simulate helping a customer to get up and running with setting up a new Hydrawise account quickly so you can m...Read Article
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Hydrawise keeps getting better. Get regular updates from the Hydrawise development team.
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