Wi-Fi Irrigation Control
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The Home screen provides a summary of your irrigation system. Here, you will find information about your watering schedule, manual operations, connection status, and sensor configurations.Learn More
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Zones and Schedules is where you set up the program for your watering. Hydrawise offers two styles of programming: Standard and Advanced. Most users find that Standard Mode is perfect for the needs of their landscape. Advanced Mode provides additional programming options.Learn More
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Water Triggers guide Hydrawise to make changes to the programs based upon your feedback. You can use the default weather triggers or create your own adjustments. Examples of triggers include shutting down irrigation before a rain event occurs, or watering more often during hot weather.Learn More
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Hydrawise supports a range of sensors that provide direct communication to the controller via the sensor ports. The software supports standard open/closed contact sensors, such as rain, soil moisture, and other ON/OFF sensors. Hydrawise also supports flow monitoring when used with a Hunter HC Flow Meter.Learn More
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Controller Settings lists important information about your controller. This section allows you to change your controller name, edit or remove the serial number, select your desired programming mode (Standard or Advanced), change weather stations, and access other advanced settings.Learn More
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The Reports section provides critical information about your irrigation system, such as when watering is scheduled to occur or rainfall data. Hydrawise offers a variety of helpful reports to help you understand your irrigation system.Learn More
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The Remote feature will allow you to run a single zone manually, run multiple zones manually, or run a program manually.Learn More
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The Events log is the Hydrawise time stamp for all controller activity. It provides a detailed description of all actions that have occurred, including manual operations, station runs, flow usage, program changes, and who authorized the changes.Learn More
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The Alerts section allows you to better monitor your irrigation system and stay informed of potential problems. You can create alerts to track water flow, detect faulty solenoid wiring, and deliver other information critical to proper irrigation system operation.Learn More
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The Messaging tool within the Hydrawise system allows for quick and convenient communication between contractors and their customers in a private-messaging format.Learn More
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Account Details lets you update your account settings. You can view or update your Hydrawise plan, change your email address, add your profile picture, update your preferred language, and change your regional settings. You can also search for and link to a local contractor.Learn More
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My Controllers is designed for customers with more than one controller. This section allows you to add and manage more than one controller.Learn More
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The Users section allows you to give designated people access to your controller. Users can have access to change the controller configuration or view the configuration.Learn More
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The My Files section allows you to store important documents. You can upload files that are useful in managing different irrigation areas. Irrigation plans and documents are a great reference when you have a variety of landscapes with individual watering needs.Learn More
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The Q&A section provides additional helpful tips, such as Amazon Alexa compatibility, home automation information, warranty information, and more.Learn More
Your Hydrawise smart irrigation controller uses locally measured weather data to optimize watering schedules and provide maximum water savings. Setting up your controller correctly will help ensure best results for your landscape. This section describes how to manage your controller to get the most out of your system.
Home 
Zones and Schedules
Water Triggers
Sensors
Controller Settings
Reports-
The Multi-Site Manager Home page provides a summary of your customers’ irrigation systems. Here you will find information about your clients’ watering schedules, Hydrawise connection statuses, collective water savings, and much more.Learn More
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The My Customers page allows you to organize, manage, and monitor your customers. You can view and modify their information, configure their system, and provide support services such as sending a “Forgot Password” email.Learn More
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The Maintenance page provides a range of helpful tools for running your business. Easily respond to your Global Alerts. View the Events tab to monitor notifications, controller changes, and warnings in one location, and then act on them by using the Job Sheets tool. Once completed, you can remove them from the list.Learn More
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The Customer Wide Settings page allows you to set global defaults once and apply them to all your customers. If using Advanced Mode, you can set up faster programming with water schedules and start times.Learn More
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The Business Profile page allows you to display your logo and business details on your customers’ Hydrawise app profiles. This will give them easy access to your contact details.Learn More
The Hydrawise Multi-Site Manager tool is built to help contractors and other irrigation professionals more efficiently manage and monitor many Hydrawise controllers. This section will focus on the special tools that Hydrawise has available for managing multiple controllers. For controller setup instructions, please visit Using the App: Working with Your Hydrawise Controller.
Contractor Plans
Manage a larger number of controllers, or offer a managed service to your clients with our Professional Plans below. Start using The Starter Plan for free and upgrade as your business grows.
Manage a larger number of controllers, or offer a managed service to your clients with our Professional Plans below. Start using The Starter Plan for free and upgrade as your business grows.
Pr...
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How do they work?
Contractor Plans allow you to provide the ultimate customer experience to your clients. With a Contractor Plan attached to your account, you can directly access any of your custom...
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You will now learn how to upgrade a contractor account to a higher level contractor account. You can choose the contractor account that works best for you, this example we will show you how to upgr...
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Alerts via push notification can be sent to your customer or to any user in your contractor account. To send SMS alerts, however, you must have an Enthusiast Plan.
NOTE: If your customer has an Ent...
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You can have a consumer plan (such as the free Home Plan or an Enthusiast Plan) on your account, plus your Contractor Plan as well. See example below:
NOTE: If you have an Enthusiast Plan on your a...
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Home Plans
Homeowner Plans
HOME
ENTHUSIAST
Cost
Free
$63 per year
Weather Stations
Airport
All Available
Total Weather Stations Available
10,000
100,000+
Monitor Weather Stations Simultaneously...
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To upgrade your HOME plan to an enthusiast plan, please follow the steps below:
Log in to your account. In the top right area of the screen, click on the "My Account" icon.
Click on under Plan De...
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Yes. Each plan has a limit on the maximum number of controllers permitted per account.
Consumer Plans
Subscription Plan
Max Controllers
Home Plan
3
Enthusiast Plan
5
Contractor Plans
...
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As part of our Hydrawise features, you get a set allowance for data. That way, you can upload personalized photos for your zones, file sheets, and other data for your customers if you are a contrac...
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The following Wi-Fi requirements apply to your Hunter Hydrawise-ready controller: Hunter HC controller is 802.11 B/G Hunter Pro-HC controller is 802.11 B/G/N Hunter HPC controller is 802.11 B/G/N ...Learn More
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The speed is determined by the internet not the device. The amount of data ranges from 100 Mb to a maximum of 500 Mb per month and is device dependent upon number of stations, start times, etc.Learn More
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All Hunter Internet-connected devices, including Hydrawise™-enabled irrigation controllers, maintain the highest standards for security. Web and App Security Hunter follows industry best practices ...Learn More
Your Hunter Hydrawise smart controller has a few basic Wi-Fi requirements. Learn about them here.
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When your controller is first powered on, it will run a short wizard to connect your controller to your wireless router. If you’re not using the initial startup wizard then go to the section Viewin...Learn More
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To check your signal strength, you will need to go to your controller's touch screen. From there, click on: Click SETTINGS Click WIRELESS Click WIRELESS NAME This will display the list of networ...Learn More
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Checking wifi signal is a simple process and can be done when in front of the controller. In some cases, the router may broadcast two bandwidths 2.4 ghz and 5 ghz. Hydrawise controllers could sho...Learn More
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If you do not have internet access and want to sync your controller settings to your application, you can use your smartphone as a hotspot (temporary wifi connection). Depending on your smartphone,...Learn More
There are various techniques available to test your Wi-Fi connection and see if your controller is connected to the internet.
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This message indicates the controller is not connected to Hydrawise. We detect this within about 7 minutes so this would be a connectivity problem for controllers with firmware versions 3.00+. NOT...Learn More
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Check that your wireless router is powered on. Make sure that your controller is close enough to the wireless access point/router. Make sure that the router has 2.4GHz Wi-Fi enabled. The cont...Learn More
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1. Go to your Hydrawise controller and click on SETTINGS. 2. Click on WIRELESS to change the wireless settings. 3. From the Wireless settings screen, click on WIRELESS NAME to change or manually en...Learn More
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First, check your Wi-Fi signal strength by reading the tips in our article here. In an average home, you usually have to deal with three major sources of Wi-Fi signal interference: Wall and floor ...Learn More
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In the event you are having issues logging in to your Hydrawise account, please try clearing your browsing history, cookies and cache. Use instructions below based on your selected browser. Safar...Learn More
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The Comcast-Xfinity router by default has the Wi-Fi channels set to Auto. This may cause problems with connection to your Hydrawise controller. This can be easily fixed by changing the channel of ...Learn More
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Having trouble trying to connect to your Wi-Fi network? Let us help you resolve any problems.
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This is not a supported feature. It is not possible to use the proxy settings, and the menu item should not be displayed. Although we had this feature on the original Generation 1 controllers sever...Learn More
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First, make sure that the controller is close enough to wireless access point/router. You can check the quality of your wireless signal using another device, such as an iPhone or Android phone. Ta...Learn More
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Hydrawise is designed to work well in situations with intermittent internet access. This means that your controller will run well even if your internet is down for long periods of time. Watering wi...Learn More
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This error usually occurs if the router/Wi-Fi you are using is on a channel outside 1 through 11. For example, if you are trying to connect to your home Wi-Fi and it is on channel 12 or 13, you wil...Learn More
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Yes. It is normal for Hydrawise controllers to reset if there is a problem with your signal, including signal drop or loss. This helps re-initiate a connection. NOTE: This does not happen if your W...Learn More
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Since the update to iOS9, there has been an issue with logging in using your Facebook information on both the iOS and Android platforms. The following error occurs: Since there is no current fix, ...Learn More
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This section gives additional Wi-Fi connection tips, such as dealing with a weak connection, using your Facebook login, how the system resets when Wi-Fi is down, and more.
Irrigation controllers are sometimes called irrigation timers. Hydrawise provides necessary installation information for each model, including wiring the controller to a power source, wiring to the station valves (zone valves), and helpful Quick Start Guides.
Touch Screen Controller
Dial Controllers
Hydrawise supports a range of sensors that provide direct communication to the controller via the sensor ports. The software supports standard open/closed contact sensors, such as rain, soil moisture, and other ON/OFF sensors. Hydrawise also supports flow monitoring when used with a Hunter HC Flow Meter.
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Below is a chart indicating the maximum wire runs that can be used when installing Hunter AC solenoids and valves. Valve Wire Sizing (Maximum One-Way Distance in Feet Between Controller an...Learn More
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In this article, we will discuss the following topics: Summary Operation Chart Wiring (24 VAC) Wiring to Power Source Online Setup Pump Start Relay Operation per Zone Summary When a system requir...Learn More
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There are many times when two controllers are being supplied from a single POC (point of connection) or source of water. Hydrawise-ready controllers can be connected to a single master valve using ...Learn More
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In this article, we will discuss the following topics: Brief Summary Operation Chart Wiring Setup Online Master Valve (P/MV) Operation per zone Brief Summary A master valve is a normally closed ...Learn More
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There are two reasons why sprinklers would continue to run with the controller Off or Unplugged: It's possible your valves were opened manually. Locate your valve box(es) and turn the solenoid(s) ...Learn More
Valves are electric on/off devices that control your irrigation zones. This section offers information about valve connection, setting up station valves in the app, master valve and pump wiring, and more.
Learn about Hydrawise Standard and Advanced Modes, common setup practices, watering type comparisons, and more.
This is a great video for introducing Hydrawise to new and existing contractors. Included in this video are customer interviews.
Key Topics
Why Hydrawise and Connected Devices?
What is ...
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Introducing the HC controller & Hydrawise Software.
Key Topics Include the Following
Content is designed for the following
HC Controller
Home-owners
Features & Benefits
Irrigation Contracto...
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Introducing the Pro-HC controller, the Professional version of the original HC Controller.
Key Topics Include the Following
Content is designed for the following
Pro-HC Controller
Home-owners...
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Introducing the HPC modular controller. Using the same body and modules as the Pro-C Controller, but with Hydrawise connectivity. Also available is the HPC-FP face pack for upgrade Pro-C controller...
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In this video, you will learn how X2 works as a standalone controller without Wi-Fi. You will also learn how the WAND Wi-Fi module gives X2 new capabilities via Hydrawise irrigation management soft...
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Introducing the HCC modular controller. Using the same body and modules as the ICC2 Controller, but with Hydrawise connectivity. Also available is the HCC-FP face pack for upgrading ICC & ICC2 cont...
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Learn how to add and manage customers (available in English and Spanish), how to grow your business with Hydrawise, how to navigate the contractor portal, and more.
Learn all you need to know about Wi-Fi, including the terms, troubleshooting and tools for measuring Wi-Fi strength.
Key Topics
The Language of Wi-Fi
Wi-Fi Equipment
Routers
Wi-Fi Si...
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Hunter’s Next-generation HCC controller combines the convenience of web-based irrigation management with the power to control larger commercial projects. As the market continues to pivot towar...
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An overview of the features for contractors found in the Hydrawise software that can be like adding a new technician to your business.
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Hydrawise is our focus this week as we speak with the Product Manager for Hydrawise, a Wi-Fi irrigation controller designed to work for your clients and you. By saving both water and time while pro...
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Discover how to set up your Hydrawise contractor account, so you can start monitoring your customers' irrigation controllers.
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Key Topics
Manage your customers
Add a new customer to your account.
Manage a customer who already has a Hydrawise account.
Watch Video
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How to Sign-up? User must first register a new account with an active e-mail account at Create New Account I signed up for an account, but it says my e-mail address is not confirmed. This e-mail...Learn More
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Learn the features and benefits of Hydrawise-enabled controllers and the basics of the Hydrawise software. This program shows you how to get started using the Hydrawise software, and controllers, a...Learn More
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Learn the basics of Electrical troubleshooting. Key Topics Types of Circuits Basic Multimeter Measurements Testing Resistance on a Solenoid Testing Resistance at the Controller Tes...Learn More
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0:40 – Overview 1:24 – Conventional Control Systems vs. Two-Wire 3:22 – Planning Your Wire Paths 5:31 – Grounding 19:30 – Two-Wire Controllers 25:22 – EZ Decoder System 29:00 – 2-Wire Technol...Learn More
Learn about the features and benefits of Hydrawise irrigation management and how to use Hydrawise to build your contracting business. There are a range of programs and videos to help you get started.
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Hydrawise has two available APIs: RESTful API Graph QL & oAuth 2.0 API The API requires a key that can be obtained from your Hydrawise account using the steps below: Click on the MY ACCOUNT icon...Learn More
Are you looking for more advanced integration? Hydrawise offers API connections.
Top Articles
How do I add a new customer?
The steps below will explain how to add a customer with an existing account ( homeowner created one already ) and adding a customer where a account is already created. The videos below will walk y...
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No Zones Running
In this article, we will cover the most common reasons why your sprinklers are not running.
Topics include the following:
Testing water supply
Testing controller voltage
Test Wi-Fi on the control...
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Serial Number Invalid Message
In the event you see this ERROR message, the serial number may be linked to another account.
Here are a few reasons for the message:
It is possible you are trying to register a controller that the...
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No Recent Contact/Phone Not Connecting
This message indicates the controller is not connected to Hydrawise. We detect this within about 7 minutes so this would be a connectivity problem for controllers with firmware versions 3.00+.
NOT...
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Latest Features
Hydrawise keeps getting better. Get regular updates from the Hydrawise development team.
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