You may have forgotten your password or need to change it for personal reasons. Please review the following steps for help resetting your password.
IMPORTANT: Hydrawise uses standard, alphanumeric U.S. typing keys. These keys include upper- and lowercase letters, numbers, punctuation marks, and symbols positioned in the same way as the keys on a standard U.S. keyboard.
If you registered using your email address (i.e., not using the Facebook option), click FORGOT PASSWORD? from the login screen. On the next screen, enter your registered email address and click RESET PASSWORD. You will receive an email with a password reset link and you can choose your new password. If you are having trouble logging in to Facebook using the application, follow this guide to reset your password: Unable to Log In Using Facebook App.
- Log in to the app.
- Click the MENU icon on the upper right-hand side of the app.
- Select the ACCOUNT tab. Then select ACCOUNT DETAILS.
- In the USER SETTING box, click the icon.
- Select CHANGE PASSWORD.
- Enter the CURRENT PASSWORD.
- Enter the NEW PASSWORD twice.
- Click OK.