WAND Password Limitation

Early production WAND Wi-Fi modules date coded MAR 2020 through AUG 2020 have version 4.04 firmware which is known to only connect to Wi-Fi networks that have a password fewer than 19 alphanumeric characters, network names and passwords without spaces, symbols, or special characters.

WAND firmware version 4.10 available now corrects the 4.04 Wi-Fi limitations.

WANDs can be updated in the field using a smartphone hotspot or mobile hotspot device. The new firmware automatically downloads to WAND when connected to Wi-Fi. With the new firmware, the WAND successfully connects to 2.4 GHz networks without the above limitations.

• 2x smartphones OR 1x smartphone and 1x computer with internet access
• Smartphone hotspot must have a network name (SSID) fewer than 19 alphanumeric characters without spaces, symbols, or special characters in the title – Rename network if necessary
• Smartphone hotspot must have a password fewer than 19 alphanumeric characters without symbols or special characters in the code – Change password if necessary

1. Open the Hydrawise app or log on to HYDRAWISE.COM website.
2. If there is more than one controller in the Hydrawise account, select the desired X2 CONTROLLER.
3. Click the CONTROLLER SETTINGS link in the left menu or click the  button in the app.
4. Click the   button under the model type label.
5. Select the Wi-Fi DIRECT SAP MODE option.
6. Press the black circle ● button 2x on the WAND module at your controller – (Wi-Fi status LED will blink amber ● 2x per second and ‘SAP’ will appear on the controller LCD).
7. Select the CONTINUE WHEN LED IS BLINKING TWICE button on Hydrawise.
8. iPhone users: Go to the Wi-Fi settings on the iPhone and select the HunterX2XXX Wi-Fi network name and return to the Hydrawise app Android users: Scan and select the HunterX2XXX Wi-Fi network name and press continue. Computer users: Go to the Wi-Fi settings on the computer and select the HunterX2XXX. Wi-Fi network name and press continue. A browser window will appear or launch a web browser and enter 192.168.7.7 in the address bar.
9. Select or enter the HOTSPOTS WIRELESS NETWORK NAME and click the CONTINUE button.
10. Enter the Hotspot’s Wi-Fi PASSWORD, verify, and click the CONNECT button.
11. Once connected, the WAND LED will turn green ● and ‘UPd8b’ will appear on the controller LCD, upgrading WAND to the latest firmware. If ‘UPd8A’ or ‘UPd8C’ appears, the system is upgrading the X2 or Wi-Fi chipset firmware. Firmware updates take 2-12 minutes each. ONLINE will appear on the controller LCD once all firmware upgrades are completed.
12. Return to Step 3 and complete all steps thereafter to connect to the desired Wi-Fi network.