The X2 Controller will have code messages that appear on the LCD display for a number of different reasons. Please reference the charts below for more information on CONNECTION, FIRMWARE, and UPDATE codes.
X2 - CONNECTION CODE | DESCRIPTION | SOLUTION |
FAIL | Wi-Fi setup failed | Check the spelling of the network name (SSID) and/or password and reconnect to Wi-Fi |
donE |
The previous operation is complete
|
N/A |
bAd/SSID/OR/PASS/CodE | The internet was not found or the password is incorrect | Check the spelling of the network name (SSID) and/or password and reconnect to Wi-Fi |
rouTer/CONNECT/FAIL | Can't connect to Wi-Fi router | Verify Wi-Fi network is 2.4 GHz, correct spelling of network name (SSID) and/or password. Reconnect to Wi-Fi. |
Cloud/CONNECT/FAIL | Can’t connect to Hydrawise | Server down or Certificate is bad. Verify specifications |
OFF/LINE | WAND was connected to the Wi-Fi network, but the Wi-Fi connection went offline or out of range. | Reconnect to Wi-Fi |
ONLINE | Connected to Hydrawise Server | N/A |
PUSH/SIdE/Button | Press the button to begin provisioning | Press the button [1|2|3] times to select the desired Wi-Fi setup method |
X2 - FIRMWARE CODE | DESCRIPTION | SOLUTION |
H xxx | WAND Firmware Version Number | N/A |
C xxx | X2 Controller Firmware Version Number | N/A |
X2 - UPDATE CODE | DESCRIPTION | SOLUTION |
UPd8 A | Update in progress for X2 controller firmware | N/A |
UPd8 b | Update in progress for WAND module firmware | N/A |
UPd8 C | Update in progress for WAND Wi-Fi firmware | N/A |