Share this article
The message options below will display on the home dashboard under CONTROLLER STATUS when logged into your Hydrawise account. See an example of a good WiFi connection below:
| Controller Status | |
|
All Good! |
The controller is connected to Hydrawise and the controller has the latest configuration. |
|
No Internet Connection |
The controller is not connected to Hydrawise. We detect this within about 7 minutes so this would be a connectivity problem. Use the article HERE. |
|
Out of Sync |
This tells us that the controller was recently connected to the internet, but the programs are not matching the cloud. This could be caused by poor internet connection and a very large program having trouble getting through. This should fix itself and move to “All good”.This usually happens about 45 minutes from the last sync. |
|
Waiting for Controller |
This tells us that the cloud is set up, but the controller has not been connected to the internet. |
|
Waiting for Confirmation |
This tells us we have just made a change to the controller and the information is being stored, this should change to “All Good” if good internet connection or may go to “Out of Sync” and then to “All good”. |
