The message options below will display on the home dashboard under "controller status" when logged into you Hydrawise account. See example of a good wifi connection below:
Controller Status | |
Not Connected | The controller is not connected to Hydrawise. We detect this within about 7 minutes so this would be a connectivity problem. |
All Good | The controller is connected to Hydrawise and the controller has the latest config. |
Waiting for Confirmation | The controller is connected to Hydrawise but there is a difference between the app settings and the controller settings. This icon is normal to see just after a configuration change (including changes from the dashboard such as manual start/stop) is made but should only be visible for a few seconds. |
Out of Sync | The controller is connected to Hydrawise and there is a difference between the cloud configuration and what the controller has reported and it has been longer than 60 seconds since the change happened. This is not a normal state however you will see this if the customer has configured more than 4 program start times per zone or 4 global start times due to controller memory. |
Note: That you can have more than the recommended start times which will all run as long as the controller remains online, it will just say out of sync for the reasons above. If the controller goes offline it will only run the first 4 individual start times and the first 4 global start times.