If you have no internet access or poor internet access, you can use your smartphone as a hotspot (temporary wifi connection) to do either of the following:
- Testing controller
- Programming controller with no WiFi (e.g; new construction)
Depending on your smartphone, please use either guide to activate your hotspot:
Once you activate your hotspot, connect the controller to verify the Wi-Fi on the controller is working properly. You can do this by following the steps here.
IMPORTANT: If using the WAND device with the X2 controller model, you will not be able to use the phone you are using for setup as a hotspot. The connection process for SAP connection mode is done through the app so a separate device would be needed (e.g; iPad, another smartphone, laptop, etc.).
Using a hotspot is a great way to make sure your controller is working properly and has the latest firmware. The hotspot will allow for a high signal strength making sure the controller downloads the firmware needed to have a stable connection. For information on checking firmware, please visit the section here.
|Hydrawise Controller Firmware|
|HC 6: (C05 Serial #)||2.05|
|HC 12: (C05 Serial #)||1.89|
|HC 6: (05 Serial #)||4.16|
|HC 12: (05 Serial #)||4.16|
|Programming controller with no wifi (e.g; new construction)|
In some cases, it may not be convenient to program the controller using the offline mode feature (programming using the controller screen). The following steps must be taken if programming the controller through the app with a hotspot.
- Create Hotspot with Smartphone: Depending on your smartphone, please use either guide below:
- Once you activate your hotspot, connect the controller to verify the Wi-Fi on the controller is working properly.
- Disable WIFI completely. Settings > Offline Settings > Disable Wifi
- Remove hotspot and programming will remain in the controller.
(Australian Region Only): The hotspot provided by Telstra 4GX dongle is compatible with Hydrawise controllers in this region. These models are manufactured by Huawei. See the chart below for supported versions.
|Brand Name||Model:||Supported/Not Supported|
|Telstra 4GX Wi-Fi||MF910Z||Supported|
|Telstra 4GX Broadband USB & Wi-Fi Plus||E8372||Supported|
|Telstra Wi-Fi Pro Modem||MF910||Not Supported|