In this section, we will cover how alerts work and what each type of alert means.
To access your Alerts from your browser, click on Settings, which is located on the top right of your Dashboard:
From your mobile device application, click on More. Then click on Alerts (scroll down, if needed).
Understanding what each alert does:
Below is a list of different alerts and information about what each alert means.
|High water usage for zone||Zone's water usage rate is higher than the previous time this zone ran.|
|Low water usage for zone||Zone's water usage rate is lower than the previous time this zone ran.|
|High water usage with no zone running||High water usage detected when no zones are active.|
|High water usage over the last hour with no zones running||Water usage over the last hour when no zones are active is greater than your trigger.|
|Interrupted water usage at any time||Water usage at any time is less than your trigger (averaged over 15 min).|
|Interrupted water usage over last hour||Water usage over the last hour is less than your trigger.|
|Wiring short (high current) to your solenoid||High solenoid current caused by faulty wiring or faulty solenoid valve.|
|Broken wire to your solenoid||No solenoid current caused by broken wiring or nonexistent solenoid valve.|
How each alert works:
|High water usage for zone||If a zone has a water rate higher than the previous time it was scheduled and no changes have been made to the watering length, you can set a % to give you an alert (as there might be a leak somewhere when this zone runs).|
|Low water usage for zone||This alerts works similar to the above. However, alerts for low water usage advise you if there is a blockage or a potential leak minimizing the water output through the solenoid.|
|High water usage with no zone running||This will notify you if water flow is being measured while no zone is active. If you use this alert, make sure you make room for residual water that can pass back and forth through your flow meter, which can give false alerts. We recommend setting this between 5-10 liters.|
|High water usage over the last hour with no zones running||This measures slow water leaks that occur over a period of one hour, so you can be notified if a zone has been leaking "x" amount of water in the last hour.|
|Interrupted water usage at any time||A threshold can be set in liters. If usage falls below the threshold, an alert is triggered.|
|Interrupted water usage over last hour||This alert works similar to the above alert, but the difference is that it measures usage hourly. Note: This alert is useful if you expect to have water flow every hour.|
|Wiring short (high current) to your solenoid||On average, a solenoid can use 200-400 mAh. If you have a master valve, this value can change to 300-500 mAh. You will receive an alert if our controller measures a spike, as there could be a fault in wiring or the solenoid itself.|
|Broken wire to your solenoid||This alert is triggered when no current is measured when a zone runs.|
NOTE: The low-current alert is generated after the zone stops watering (i.e., we wait for the entire cycle to see if there is any current). The high-current alert stops the zone at the end of the (aborted) cycle. The same is true for water-usage alerts (we check water usage at the end of the cycle against the previous time the zone ran).
If you need examples of when to use such alerts, contact us via email at email@example.com. We can explain how to use specific alerts and/or why you are getting alerts by error or incorrectly.