If you are having issues connecting to your Wi-Fi network, it is a good idea to reboot and/or perform a factory default at the controller. Please follow the steps below to perform a reboot on your controller. This can help reestablish WiFi if you are having communication issues. The reboot will not erase any settings in your controller.
1. Select SETTINGS.
2. Select CONFIG.
3. Select REBOOT CONTROLLER.
If the reboot procedure did not help with the connection, please follow the steps below to perform a FACTORY RESET on your controller. When the controller goes back online, the settings in the software will sync back into the controller within a few seconds.
- From the home screen, select SETTINGS.
- Select CONFIG.
- Select FACTORY DEFAULT.
- Select ERASE CONFIG.
- Select OK to start.
- Select OK to scan for networks.
- Choose your 2.4g NETWORK from the list provided.
- Select CONFIRM.
- Enter WIRELESS PASSWORD and select OK.
- Select CONTINUE to perform a network test.
The controller is now ready for new configuration settings, either manually or automatically through synchronization with your Hydrawise account.
To link your controller to your account, refer to How to Remove or Link your Serial Number.