Information about the status of your customer's controllers will show up in the contractor portal like the screen capture below:
- Sign in to your Hydrawise account.
- Click on the MSM (Multi-Site Manager) icon (
) on the upper right-hand side of the app. If accessing from a web browser, click on the (
) on the upper right-hand side.
- Select HOME.
- In the CONTRACTOR DASHBOARD section, you can monitor customers controllers using the following information:
- Top 3 alerts (see possible alerts for more info)
- Total watering time for customers
- Water Savings
- Total Customers
- Customers pending - waiting for the customer to accept contractor as manager.
- Controllers Online - Connected to the internet
- Controllers Offline - Not connected to the internet
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