Hydrawise allows in-app communication for contractors and their customers in a format similar to instant messaging. Messages between contractors and customers appear as push notifications on the customers’ phones (just like alerts), and are also visible under Settings -> Messages in the app or web browser. For added convenience, we store the conversations.
This function is available from the upper right drop-down menu:
This tool provides contractors the ability to message customers directly. You can send messages to individual customers or all customers. Below are a few ideas:
- Call now to book your winterizations.
- Have you seen our monthly specials?
- Urgent weather notices
- Fertilizer and chemical reminders
- We noticed your irrigation system had a High-Flow Alert last night. I’ll have my team visit later today to look at it for you.
With Hydrawise Contractor Messaging, you can add value to your business.
After Messages is selected, press the plus symbol to enter the first letter of the customer's name, and they will appear in the drop down.
Note: End users can only send and receive messages to and from their contractor.