In this article, you will find information on viewing the network information, how to test the network, and how to check your connection status.
Viewing Network Information
From the Home screen, navigate to the Network Status by pressing Status > Network.
- IP Address (set by your wireless router)
- DNS Address (set by your wireless router)
- Network Test Button
All settings on this page are provided to the controller by your wireless router when it first connects via a protocol, known as DHCP. If any of these settings appear incorrect please change them in your wireless router.
Once the controller has successfully connected to your wireless router the Test Network button can be used to test network connectivity for troubleshooting purposes. The network test will verify connectivity to 4 destinations.
Checking Connection Status
The controller will show different status messages while connecting to your wireless router.
- Click on SETTINGS.
- Next, click on WIRELESS.
|Looking for Wireless||The controller is currently scanning for local wireless networks.|
|Connecting to||The controller is currently trying to connect to your wireless router.|
|Waiting for IP||The controller has connected to your wireless router and is waiting for your wireless router to give it an IP address. Your wireless router must be configured as a DHCP server.|
|Connected||The controller has successfully connected to your wireless router.|
|Local Connection Only||The controller is acting as a local wireless router.|
Troubleshooting Wireless Connection Issues
After entering your wireless settings, the controller will connect to your access point. The connection process takes about 30 seconds.
Upon successful connection, the wireless status will show Connected.
If your controller fails to connect to your wireless router check the following:
- Your password is entered It is case sensitive and must be at least 8 characters long.
- Check that the wireless security types match between the controller and your wireless Hydrawise recommends use of WPA2 security between the controller and your wireless router.
- We have WiFi specifications here: WiFi Specs