The following Wi-Fi requirements and limitations apply to your Hunter Hydrawise-ready controller:
- The Hunter HC controller is 802.11 B/G; the router channel must be set between 1 and 11.
- The Hunter Pro-HC controller is 802.11 B/G/N.
The router must broadcast a password-encrypted 2.4 GHz frequency. If you have a dual band router (i.e., 2.4 GHz and 5 GHz), do not disable the 2.4 GHz signal. The security type needs to be set to WPA or WPA2 (WPA AUTO, WPA PERSONAL, or WPA2).
Additional Information
The network must not contain enterprise access points that have been configured to require certificates or other forms of enterprise authentication. Hydrawise-ready controllers cannot connect to guest networks or networks that use a portal page to log in.
The HC and Pro-HC controllers only connect to the Wi-Fi network to gain internet access to Hydrawise cloud-based servers held within AWS (Amazon Web Service) cloud-based systems. If you connect the controllers via MAC addressing, use the manual method. Do this by entering the prefix 001e followed by the controller serial number for the HC (e.g., 001e05fb90ce) and entering the f8f0 followed by the controller serial number for the PROHC (e.g., f8f005fb90ce).
The Hydrawise system allows for remote controller programming via smartphones, tablets, and internet-connected computers. All functions of the Hydrawise system can be performed from these devices.
- Internet-connected computers and laptops connect to the local network through the internet and to the Hydrawise cloud via a web login at hydrawise.com. This web link provides a unique login and secure password access to the Hydrawise system located on the AWS servers.
- Smartphones and tablets require the use of an app that provides a secure connection to the Hydrawise system on the AWS servers. Hydrawise provides iOS and Android apps.
Hydrawise Security Statement
Hunter Industries takes the security of the Hydrawise system seriously. We meet or exceed industry best practices, including:
- Continually upgrading our controller firmware and software,
- Employing both internal and external parties to audit our systems, and
- Consulting with independent external security firms to ensure we are maintaining best practices.
The Hydrawise system cannot access the Wi-Fi network or data that may be stored on it.
Terms and conditions and our privacy policy can be found on our website at hydrawise.com.